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Cateia Games > USER SUPPORT > User Support Forum > Games > the Legend of Crystal Valley > The Game Doesn't Always Save
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Author Topic: The Game Doesn't Always Save  (Read 1563 times)
wonky48
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« on: January 07, 2010, 06:23:50 AM »
 Cry  This is a huge problem!!!  When I try to save my game, it simply exits.  Other times, it works properly.  Should I re-install it or is there a patch for it?  I'm at a loss, and I'm have a ton of fun with this game!  Please help.  Thanks so much and Happy 2010!
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Krešimir Špes
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« Reply #1 on: January 07, 2010, 02:12:52 PM »
You have windows 7 right? We've had similar reports on win7 and we're working on a fix for the problem..
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Krešimir Špes
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wonky48
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« Reply #2 on: January 08, 2010, 04:00:41 AM »
No, I'm running Windows 98.  Sorry, I should have told you that.  I did uninstall it, and surprisingly one of my games was still there.  However, it wasn't the latest one.  Why would it still be there after I uninstalled?  Shouldn't all files have been erased?

After re-installing, it saved it once.  The other time I typed in the name to save it under, and it exited without saving it.  Now I have to start all over again!  Sad
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Krešimir Špes
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« Reply #3 on: January 08, 2010, 09:35:59 AM »
Sorry, Any windows version prior to Windows XP isn't supported.
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Krešimir Špes
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wonky48
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« Reply #4 on: January 09, 2010, 05:35:41 AM »
I meant Windows XP.  I just wasted a lot of your time and mine by typing the wrong thing.  The game package says it requires Windows XP/Vista.  Also, I have lots of ram.  My computer isn't that old. 

After playing it last night, it saved when I wanted it to as a test.  So I kept playing, got caught up in the game, then saved and lost it all!

I had gotten to the lighthouse and back, and now I have to start over again.  I need to "save" every time that I accomplish something.  It will be a pain, but at least I can get through the game.

Thanks!
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wonky48
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« Reply #5 on: January 11, 2010, 05:21:14 AM »
The last time I attempted to play the game it saved ok the first time.  I kept on playing, and I tried to save, and the game just exited!  Where can I get help?  I am running Windows XP and can get you more information on my operating system if you need it.

Thanks again.
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Krešimir Špes
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« Reply #6 on: January 11, 2010, 10:12:27 AM »
hmm, go to c:\documents and settings\all users\application data\Sandlot Games (or Cateia Games)\<your-username>
and then compress "Legend of crystal valley" in a ZIP or RAR file and send to support<-at->cateia.com so we can diagnose the problem.
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Krešimir Špes
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