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Author Topic: error message  (Read 19300 times)
Lisa
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« on: March 07, 2010, 10:28:23 PM »

Good Morning, I purchased the game yesterday, put the cd into my laptop and received this message after the installation -
An internal error has occurred and the game has shut down. Pleaes contact tech support to resolve the problem, sorry for the inconvience.
DETAILS:
[Error 3] The system cannot find the path specified: "C:\\Documents and Setting\\All Users\\Application Data\\Cateia Games/Iron Roses'
I tried to install the game on an external hard drive and received the same message....I am new to gaming and would like very much to play this one. Could you assist?
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Krešimir Špes
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« Reply #1 on: March 08, 2010, 11:08:31 AM »

Hi, try this: extract the attached file to C:\\Documents and Setting\\All Users\\Application Data\

let me know if it works.
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Krešimir Špes
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Lisa
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« Reply #2 on: March 13, 2010, 12:46:10 AM »

So, when I said I was new to gaming......I really meant new. Tried to extract the file you sent but now what? Guess I need a bit more information to figure this out. Huh
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Krešimir Špes
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« Reply #3 on: March 16, 2010, 09:07:49 AM »

Hi Lisa, when you've exracted the files, open windows explorer and write in the location bar:
C:\Documents and Setting\All Users\Application Data\

or if you're not running windows XP

C:\Users\[put-your-username-here]\Saved Games\

and put the extracted files in there
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Krešimir Špes
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Lisa
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« Reply #4 on: March 24, 2010, 04:49:14 PM »

No luck - and I even asked a teenager to help me out.....now what?
Lisa
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Krešimir Špes
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« Reply #5 on: March 24, 2010, 06:28:39 PM »

can you please try the game on another computer, it could be a faulty CD.
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Krešimir Špes
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Lisa
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« Reply #6 on: March 26, 2010, 04:42:19 PM »

Got it installed - the appliaction data folder was hidden. I am good to go, thank you.
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k_rose
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« Reply #7 on: April 02, 2010, 10:11:20 PM »

Hello, I'm also receiving the same error as Lisa, and I would like to request the mentioned "attached files" to resolve the problem.

Regards.
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Krešimir Špes
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« Reply #8 on: April 02, 2010, 10:40:21 PM »

it's attached in the second post. click it and it'll download.
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Krešimir Špes
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k_rose
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« Reply #9 on: April 03, 2010, 12:13:37 AM »

Here's what I've done:
-I downloaded the attached file, and put it into my application data
-I extracted it into the same section
-Just in case, I copied the entire extracted file folder into C:\Users\[my username]\Saved Games\


Sadly, it still won't install.
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Krešimir Špes
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« Reply #10 on: April 03, 2010, 09:25:51 AM »

won't install? Lisa had a problem with running the installed game, not installing it Smiley

anyway, I'm assuming you have the mumbo jumbo's retail version? There is a 'problem' with the installer, it takes a while to load. just click install and wait a while, it'll load.
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Krešimir Špes
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k_rose
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« Reply #11 on: April 04, 2010, 05:06:41 AM »

Haha, that was a bad way to put it (on my part)- I clicked auto-launch during installation, and I wasn't able to load the game because the error that Lisa received showed up.
Whether that is due to installation issues or what...I'm not sure.

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k_rose
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« Reply #12 on: April 04, 2010, 05:13:11 AM »

I solved it. I ended up just pasting the attached file into several sections of my computer, haha.
danke
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katejohn
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« Reply #13 on: April 30, 2010, 08:31:44 AM »

I am using Windows 2000 and when i install games there comes a blue screen instructing to reboot your system. I am new to gaming and computers so what is this problem. Please guide me in this problem. I have read an article on ArticleWorlddb

Kate
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Krešimir Špes
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« Reply #14 on: April 30, 2010, 09:49:43 AM »

Most likely you need to update the drivers of your graphics card.
Also, Windows 2000 isn't official supported. The game might work or it might not. XP, Vista and Windows 7 are officially supported.
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Krešimir Špes
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