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Author Topic: Urgent error  (Read 4690 times)
kuyumcus
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« on: May 23, 2011, 12:58:15 PM »

The game is shutting down when I tried to open any game in my list although my rival can play. I just upgraded to v 1.5.
I have 23 hours to play so please fix error before it finished.
eye mountain_kuyumcus_344788
eyemountain_chuckv10_497009
eyemountain_tuflos_212819

and there are some games which rival are waited for playing and it is not my turn.
my alias is kuyumcus and I have problem in all games in my list.

thanks in advance
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Boris Mikić
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« Reply #1 on: May 23, 2011, 02:03:24 PM »

Probably similar to this problem: http://www.cateia.com/games/forum_smf/index.php/topic,241.0.html
The games will be fixed during the course of the day if it is the same problem. We will adress these problems in v1.5.1 as soon as possible.
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Quote from: Bender
Ahhh, what an awful dream. Ones and zeroes everywhere... and I thought I saw a two.
Quote from: Fry
It was just a dream, Bender. There's no such thing as two.
kuyumcus
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« Reply #2 on: May 25, 2011, 06:36:58 AM »

my rivals probably updated their games and playing the game while I can't in mac!
It is unfair!
Please restore games to beginning or delete them!
eye mountain_kuyumcus_344788
eyemountain_chuckv10_497009
eyemountain_tuflos_212819
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Boris Mikić
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« Reply #3 on: May 25, 2011, 02:41:55 PM »

Which computer are you using? The savegame problem occured only on Mac PPC. If that is the case, then the other players have not been able to load the game either.
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Quote from: Bender
Ahhh, what an awful dream. Ones and zeroes everywhere... and I thought I saw a two.
Quote from: Fry
It was just a dream, Bender. There's no such thing as two.
kuyumcus
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« Reply #4 on: May 25, 2011, 02:47:47 PM »

MAcbook Pro Mac os 10.6.7.
Unfortunately they can:(
They skipped my tour! and second tour is coming soon and thw probably will skip again.
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Boris Mikić
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« Reply #5 on: May 25, 2011, 03:29:01 PM »

The games have been successfully fixed (but not reset). Let us know if you have troubles with any other games. We can fix them quickly so the sooner you report them, the sooner they will be fixed.

Once v1.5.1 is released, this problem will be gone permanently.
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Quote from: Bender
Ahhh, what an awful dream. Ones and zeroes everywhere... and I thought I saw a two.
Quote from: Fry
It was just a dream, Bender. There's no such thing as two.
kuyumcus
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Posts: 21


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« Reply #6 on: May 25, 2011, 10:13:03 PM »

I submitted the error before my rivals skipped my turn and I said it is urgent. But oyu did not fix it and I will loose this games!
They skipped me two times and it is impossible to win again!
It is really unfair. Please delete these games! Or I will loose more than 200 point!
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Boris Mikić
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« Reply #7 on: May 26, 2011, 07:51:40 AM »

Under normal circumstances, we would never allow something like this. But since it was our mistake, the games have been deleted.

We have added a fix to the server that will automatically fix all problematic games from now on until v1.5.1 has been released on all platforms and has become the minimum required version required to play online.

We apologize for the inconvenience once again.
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Quote from: Bender
Ahhh, what an awful dream. Ones and zeroes everywhere... and I thought I saw a two.
Quote from: Fry
It was just a dream, Bender. There's no such thing as two.
kuyumcus
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Posts: 21


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« Reply #8 on: May 26, 2011, 09:15:36 AM »

thank you:)
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kuyumcus
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« Reply #9 on: May 26, 2011, 10:50:39 AM »

update is not available yet on Mac app store! When it will be released?
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martin
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« Reply #10 on: May 27, 2011, 07:55:41 AM »

It is now! As of yesterday evening I have 1.5.1.

But some games in 'find open games' still cause an immediate crash.

EG. Sliner
fourways_gacode_627124
flowervalley_herakles_897747
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Boris Mikić
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« Reply #11 on: May 30, 2011, 08:43:11 AM »

We have identified the problem and have added a working temporary fix on the server. The fix has been tested only roughly so if there are any more problems, please let us know.
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Quote from: Bender
Ahhh, what an awful dream. Ones and zeroes everywhere... and I thought I saw a two.
Quote from: Fry
It was just a dream, Bender. There's no such thing as two.
martin
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« Reply #12 on: May 30, 2011, 10:09:04 AM »

What has now happened - in Current Games, all my 9 games have been replaced with the first one.

So all my games are now - FFA_join.and.play! All the other 8 games can no longer be accessed.

something similar has happened to the Find open games pages. The first 4 pages are all of the same game. From page 5 to 13 is normal.
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Boris Mikić
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« Reply #13 on: May 30, 2011, 10:56:37 AM »

Hm, one bug might still be left. I'll keep you posted.

EDIT: Does it happen now?
« Last Edit: May 30, 2011, 11:01:45 AM by Boris Mikić » Logged

Quote from: Bender
Ahhh, what an awful dream. Ones and zeroes everywhere... and I thought I saw a two.
Quote from: Fry
It was just a dream, Bender. There's no such thing as two.
martin
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« Reply #14 on: May 30, 2011, 11:44:43 AM »

First times I tried I got the connection error bug when clicking Current games or find open games - my net connection is ok. But Now I can get Current games and they are all back and ok  Smiley Great!

I still get the connection error on find open games.

Edit 11.51 uk time - Now I can get find open games but they are again all the same.

But the other problem has returned. My Current games are now all showing as the last game in my list - mountain siege_martin_811771 (player1/2)

next edit - all back and ok thanks
« Last Edit: May 30, 2011, 11:54:09 AM by martin » Logged
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