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Author Topic: Kingdom Tales  (Read 3773 times)
soni
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« on: June 05, 2014, 02:09:07 PM »

 Huh So I am also having this problem of only going to the Cateia Games blue start up screen and then the game closes. The demo version worked just fine on my Surface but now the full version won't. Is there a way to fix this, or be reimbursed for the game purchase?
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Boris Mikić
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« Reply #1 on: July 10, 2014, 08:25:51 AM »

Could you send us the game logs right after this happens? The game logs should be located here (depending on the version, one should work):

%APPDATA%\..\Local\Packages\CateiaGames.KingdomTales_mmwabm93ypyqr\RoamingState
%APPDATA%\..\Local\Packages\CateiaGames.KingdomTalesFull_mmwabm93ypyqr\RoamingState

Simply copy-paste this address into the address bar of Windows Explorer and press ENTER. Then zip the entire directory and send it to us at support@cateia.com.
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